EFFECTIVE & EFFICIENT are by nature competing forces. Anyone can drive sales with no regard to labor cost. Anyone can run great costs with no regard for tomorrow’s business. How do you achieve both?
Always be EFFECTIVE first in all operational service standards, then be as EFFICIENT as you can be at being EFFECTIVE… Not one dime more.
This requires great awareness among your leaders and operators when in the stores while COMPEL4 helps determine best practices
- Regression chart on labor hours used to determine those over or under the norm
- Controllable expenses in each location. What is required and best price?
- Exception reports from what stores say they ran vs what really rolls up on their financials. Misleading information is a false sense of security.